How to Allow Users to Report Inappropriate Comments in WordPress

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One of the best things about Facebook groups is that it allows users to report inappropriate comments.

This allows administrators and moderators to easily remove offensive, rude and offensive reactions from the group. Wouldn’t it be nice if WordPress had a solution that allowed users to report inappropriate comments?

In this article, we’ll show you how to use crowdsource moderation of comments by allowing users to report inappropriate comments in WordPress.

Even though they have tools to combat response spam in WordPress, trolls often find ways to get their negative responses to your posts.

Offensive, rude and offensive words that appear on your website can damage your brand image and adversely affect your business.

If your website gets a lot of comments, you should read each comment to make sure that negative comments don’t slip through.

This is extremely difficult if you do not have the resources.

By allowing users to report inappropriate comments, you can crowdsource this task to your readers, similar to how many Facebook groups do.

Let your users find and report inappropriate comments that you can view and delete. If you allow users to report / flag comments, you can quickly respond to bad comments by deleting them.

This allows you to easily capture negative comments, and it gives your users a sense of community along with a new way of participating on your site.

Let’s see how you can easily allow users to report comments in WordPress.

Allow users to report inappropriate comments in WordPress

The first thing to do is to install and activate the Zeno Report Comments plug-in. 

After activation, you must go to the  Settings »Discussion page in your WordPress management area and navigate to the” Allow commenting highlighting “option.

Then check the box next to “Allow your visitors to flag a comment as inappropriate” option.

When you are finished, you must click the Save button to save your settings.

After the settings have been saved, you will see additional options under the “Allow commenting highlighting” option.

First, you will see the option ‘Marking threshold’. This allows you to actually set up a number of reports before a comment is flagged for manual review. We recommend setting this number to 1, but you can make it as high as you want.

Second, there is an ‘Administrator Notifications’ option that allows you to choose whether you want to receive an email when a comment is sent for manual moderation.

With the third option, you can also enable or disable ‘Administrator notifications’. You can check the box next to it if you want WordPress administrators to send an email every time a comment is reported as inappropriate.

Depending on the number of responses your site receives, these notifications can become overwhelming. A simpler solution is to turn off email notifications and view your comments easily every day.

When you have finished configuring the settings, click the Save button.

To preview how a report option appears on your blog, simply open a blog post on your website.

A link to “Report response” will appear below every response on your site. Users can click on this link to report a negative response.

When a user reports a comment, the plug-in displays fast AJAX feedback.

 

When the report number of a comment reaches the flagging threshold, it is reset to the moderation queue that a site administrator or editor can judge. You can delete it or re-approve it.

We hope this article has helped you learn how to report inappropriate comments in WordPress to users. 

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